Every customer conversation, finally together.
Messenger, Instagram, LINE, and email land in one calm inbox your whole team shares. Built for the small teams who answer every message themselves and care how each reply reads.
Free to start · No credit card · Connect your first channel in minutes
The whole inbox, on one screen.
Every connected channel in one list, one owner per thread, and notes the customer never sees — this is the screen your team works in all day.
A still of the product. Sample conversations, not real customers.
Channels
Connect where your customers already are.
Each channel keeps its own identity and its own rules. Blue Chaty holds them side by side instead of flattening them into one lossy pipe.
What you get
An inbox that keeps the team straight.
A still of the product. Sample conversations, not real customers.
One owner per conversation
Assign a thread to a teammate and set it open, pending, or resolved. Everyone can see who has it, so nobody answers twice and nobody assumes someone else did.
4
channels live today, all landing in one shared inbox
Media both ways
Customers send photos and files and they stay in the thread. Replies can carry a file too — and Blue Chaty refuses a send a channel cannot make rather than dropping the attachment quietly.
Saved replies
Keep the answers you write twenty times a week. Drop one into the composer, edit it, send it — still your words, just not retyped.
Internal notes stay internal
Notes live in the thread beside the customer's messages, marked as notes and never sent to a provider. Context for the team, invisible to the customer.
The customer, not the channel
Messenger, Instagram, LINE, and email identities are held separately and shown together, so a returning customer arrives with their history rather than as a stranger.
Insight you will actually use
Volume by channel, response times, and what your team resolved. Enough to see the week clearly, not a dashboard that needs its own meeting.
A still of the product. Sample conversations, not real customers.
How it works
Three steps, then you are answering.
No migration project and no implementation call. Setup is a workspace, a channel, and the people who answer with you.
Create your workspace
Sign up, name the workspace, set the timezone. Your data lives inside it and never crosses into another one.
Connect a channel
Meta and Google are an OAuth consent screen; LINE, Resend, and IMAP take a token and a webhook URL Blue Chaty shows you. Credentials are stored encrypted.
Invite the team
Owners, admins, and agents. Everyone sees the same inbox, and every reply carries the name of whoever sent it.
Connecting a channel
A still of the product. Sample conversations, not real customers.
Built to be trusted
A shared inbox is only useful if it tells the truth.
Honest send status
A message reads as sent only when the provider accepted it. A refused send is shown as failed, with the reason — never a hopeful checkmark.
Isolated by workspace
Every read and write is scoped to your workspace. Channel tokens and mailbox passwords are encrypted at rest, and nothing is shared between workspaces.
No duplicate messages
Providers retry webhooks. Blue Chaty deduplicates on the provider's own event id, so a redelivered message lands once, not twice.
Delivery status
A still of the product. Sample conversations, not real customers.
Give every message one calm home.
Create a workspace, connect a channel, and see your conversations in one place today.